Travel Agency in South India | Grand Royal Tours

Get in touch : info@grandroyaltours.in

Holidays & Services Conditions

Conditions apply. All advertised products, offers, and prices are current at the time of communication and based on existing and often limited availability. Final pricing and availability of offers/services may vary based on market conditions and prevailing foreign exchange rates. Please confirm all relevant details with our sales staff at [company website] before making a booking. All prevailing taxes applicable at existing rates.

Group holidays include airfare as per specific hub/hubs (unless specified), quality hotels, meals as per itinerary, visa fees (where applicable), insurance, sightseeing as per itinerary, transfers, and services of our tour manager.

Customized holidays include quality hotels, meals as per itinerary, visa fees (where applicable), insurance, transfers, and sightseeing as per itinerary.

India/domestic packages include quality hotels, meals as per itinerary, transfers, and sightseeing as per itinerary. Airfare and services of our tour manager may or may not be included (unless specified).

We are travel agents and holiday organizers only. The role of the company is that of an agent of the client to secure proper services for the tour from independent contractors and service providers such as airlines, shipping companies, hotels, and coach services. We do not control or operate any airline, nor do we own or control any shipping company, coach, or hotel. We take care in selecting all the components of your holiday; however, as we only select them, we have no control over their operation. Therefore, we cannot be responsible for any injury, death, loss, or damage caused by the act, default, or omission of management or employees of any hoteliers, airlines, shipping companies, or coaches, who are independent contractors arising outside our normal selection process.

The company undertakes to deliver mentioned sightseeing/experiences on a best effort basis. Weather, government restrictions, and regulations are beyond our control.

Please confirm all relevant details with our sales staff or product pages on [company website] before making a booking.

Other Terms & Conditions

User's Responsibility of Cognizance of this Agreement

This website is published and maintained by Grand Royal Tours Pvt Ltd, a company incorporated and existing in accordance with the laws of the Republic of India. This page sets forth the terms and conditions under which Grand Royal Tours provides the information on this Website, as well as the terms and conditions governing your use of this site. The Users availing services from Grand Royal Tours shall be a natural or legal person and are deemed to have read, understood, and expressly accepted the terms and conditions of the agreement, which alone shall govern the desired transaction or provision of such service by Grand Royal Tours for all purposes, and shall be binding on the user. All rights and liabilities of the User with respect to any services provided by Grand Royal Tours shall be restricted to the scope of this agreement. If you do not accept these terms and conditions, do not continue to use or access this site, or order any searches.

In addition to this agreement, there are certain terms of service (TOS) specific to the services rendered/products provided by Grand Royal Tours, such as air tickets, MICE, bus, rail, holiday packages, etc. Such TOS will be provided/updated by Grand Royal Tours and shall be deemed to be a part of this Agreement. In the event of a conflict between such TOS and this agreement, the terms of this agreement shall prevail. The user shall be required to read and accept the relevant TOS for the service/product availed by the user.

Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers, or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the services with which the User elects to deal, including terms and conditions set forth in a Service Providers’ fare rules, contract of carriage, or other rules.

Grand Royal Tours services are offered to the User conditional on acceptance without modification of all the terms, conditions, and notices contained in this agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the services by the User constitutes an acknowledgment and acceptance by the User of the Agreement and the TOS. If the User does not agree with any part of such terms, conditions, and notices, the User must not avail of Grand Royal Tours Services.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms and guidelines contained within any other Grand Royal Tours Document, then these terms shall be applicable.

Site and Its Contents

This Site is designated for your personal use only. You are prohibited from distributing, exchanging, modifying, selling, or transmitting any material you copy from this Site, including but not limited to text, images, audio, and video, for any business, commercial, or public purposes.

Provided that you adhere to the terms outlined in these Terms and Conditions of Use, Grand Royal Tours grants you a non-exclusive, non-transferable, limited right to enter, view, and use this Site. You agree not to disrupt or attempt to disrupt the normal operations of this Site in any manner.

You may only utilize this Site to make legitimate reservations or purchases and shall refrain from using this Site for any other purposes, including but not limited to making speculative, false, or fraudulent reservations or reservations made in anticipation of demand. Reservations shall not be made in the name of fictitious individuals. Furthermore, you agree not to employ any device, software, or routine that may interfere or is likely to interfere with the normal functioning of this Site. You consent that you will not take any action that imposes a burden or load on our infrastructure, which Grand Royal Tours, in its sole discretion, considers to be unreasonable or disproportionate to the benefits derived from your use of the Site.

You are strictly prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material, or any material that could be construed as encouraging acts or omissions constituting a criminal offense, or attempts thereof, or that could give rise to civil liability, or otherwise violate any law. Additionally, posting or transmitting information that (a) infringes on the rights of others or violates their privacy or publicity rights, (b) is protected by patent, copyright, trademark, or other proprietary rights without the express written permission of the rights holder, (c) contains any virus, bug, worm, or other harmful component that may damage, detrimentally interfere with, intercept, and/or expropriate any system, data, or vital information, (d) could create any liability for us or result in the loss (in whole or in part) of the services of our ISPs or other suppliers, or (e) is employed in unlawful collusion against another person in restraint of trade or competition, is also prohibited.

You shall bear sole responsibility for any damages resulting from any infringement of copyright, trademark, or other proprietary rights, or any other harm arising from your utilization of this Site.

Copyright Policy

Grand Royal Tours holds the copyright for this site and all content provided herein, including but not limited to text, graphics, button icons, audio and video clips, digital downloads, data compilations, and software. The reproduction, republishing, uploading, posting, transmitting, or distribution of any materials from this site is strictly prohibited without the written permission of Grand Royal Tours and/or its third-party providers and distributors. However, you are permitted to download, display, and print materials from this site for personal, non-commercial use only.

The use of automated devices such as "robots," "spiders," or any similar program, algorithm, or methodology to monitor or copy any web pages, data, or content from this site is forbidden without prior written permission from Grand Royal Tours. You further agree not to transmit or otherwise transfer any web pages, data, or content from this site to any other computer, server, website, or medium intended for mass distribution or commercial use. Unauthorized use of this site and/or its materials may lead to violations of applicable copyright laws, trademark laws, or other intellectual property rights.

All copyright and trademark notices found within the materials must be retained. You must not alter, obscure, or remove any such notices. Utilizing these materials on any other website or within any networked computing environment is strictly prohibited.

Ownership

All materials on this site, including but not limited to audio, images, software, text, and icons (collectively referred to as the “Content”), are safeguarded by copyright under international conventions and copyright laws. Your use of the Content is limited to what is specified herein, and you agree to comply with all instructions on this site regarding the use of the Content.

Certain proprietary logos, service marks, and trademarks displayed on this site may be owned by Grand Royal Tours or other entities. The display of these marks does not grant you any license to use them. Unauthorized utilization of the Content may violate copyright laws, trademark laws, privacy laws, and other civil and criminal statutes.

You may download copies of the Content solely for your personal use to assist in your purchasing decisions regarding products and services offered by Grand Royal Tours. If you download any Content from this site, you must not remove any copyright or trademark notices that accompany it.

Grand Royal Tours Rights

Any communications or materials sent to the site, whether by electronic mail or otherwise, including comments, data, questions, or suggestions, will be considered non-confidential and will be treated as such by Grand Royal Tours.

User Agreement

You hereby relinquish any and all claims related to the use of submitted material by Grand Royal Tours. This includes any perceived violation of your rights, such as moral rights, privacy rights, proprietary rights, publicity rights, rights to credit for material or ideas, or any other comparable rights, including the right to approve the manner in which Grand Royal Tours utilizes such material.

Any material submitted to this Site may be adapted, broadcast, altered, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or utilized by Grand Royal Tours worldwide, in any medium, indefinitely.

Transmitted Material

Please note that internet transmissions are not completely private or secure. You acknowledge that any message or information sent to this Site may be read or intercepted by others unless specifically indicated that a message (e.g., credit card information) is encrypted (sent in code). By sending a message to Grand Royal Tours, you understand that this does not impose any special responsibility on Grand Royal Tours.

The copyright of all contents on this website is owned by Grand Royal Tours. Consequently, Grand Royal Tours reserves all rights associated with this content. Any reproduction of part or all of the contents of this website without the express permission of Grand Royal Tours is prohibited, except as necessary to avail the paid services offered.

Promotions / Offers / Advertisement / Schemes / Contests with Third Parties

For special offers, promotions, or schemes involving third parties, such as banks, NBFCs, or offers related to credit/debit cards and travel insurance/loan offers, additional terms and conditions will apply. These terms will relate to scope, coverage, eligibility/non-eligibility, validity, and other specific details relevant to the offers, promotions, or contests.

Please ensure that you fully read and understand these terms and conditions before participating in any offers, promotions, schemes, or contests.

The Company may recommend or suggest certain products or services to customers; however, customers are under no obligation to purchase or avail themselves of these. The Company shall not be liable for any issues arising from or connected to offers, schemes, or contests provided by third-party partners that are outside of the products or services originally availed by customers.

Basic Travel Quota (BTQ)

In accordance with the guidelines set forth by the Reserve Bank of India (RBI), all residents possessing an Indian Passport are eligible to utilize an amount not exceeding US$ 250,000 or its equivalent in one financial year for one or more private or leisure visits under the Basic Travel Quota (BTQ). Please note that the maximum allowable amount per visit cannot exceed US$ 3,000 or its equivalent in cash, with exceptions as specified by the RBI guidelines.

It is imperative that travelers avail themselves of the foreign exchange component of their tour costs from an authorized dealer who is licensed to provide such services, in accordance with the RBI guidelines. Upon engaging the services of the authorized dealer, you will be required to pay the foreign exchange component of the total tour cost at the prevailing rate, accompanied by a signed BTQ form and an A2 form. Travelers are permitted to draw foreign exchange for personal use during the tour from the balance of their BTQ entitlement from the same authorized dealer, as per the rules and regulations set by the Government of India (GOI).

Travelers may carry the foreign exchange partly in currency and partly in traveler cheques (TC), which are a safer alternative and can be easily encashed for a nominal service fee. Additionally, TCs can be replaced in the event of loss or theft, provided the TC numbers are recorded and the counterfoils are retained, subject to applicable rules.

Payment Terms for Forex Component

1) The Forex (FX) payment is an integral part of the BTQ for the passenger.
2) Payment by immediate family members or kin is permissible, meaning that a father can pay for his children, and a mother can also pay for her children, provided the payer is a traveler on the same tour.
3) In cases where a husband, wife, and two children are traveling together, the husband's card is acceptable for payment.
4) It is not permissible for a cardholder to use their card to pay for another individual’s tour package.
5) The card used for the payment of the tour’s foreign exchange must belong to the cardholder themselves.
6) For packages that specifically include an FX component, any initial deposit amount collected in Indian Rupees (INR) for booking will be deducted from the balance FX payment at the time of the final payment.
7) The Rate of Exchange (ROE) for the entire FX component of the tour will be calculated based on the prevailing ROE at the time of the final payment.

Terms & Conditions Apply as stipulated